Privacy Policy

Last Updated: October 28, 2026

DI Trucking LLC ("DI Trucking", "we", "us", or "our") respects the privacy of the individuals who use our services, internal management platform, mobile applications, and business communication systems.

This Privacy Policy explains how we collect, use, store, protect, and disclose information in connection with the DI Trucking Web Management System, the DiTrucking Driver mobile application, and related operational communications, including SMS messages.

Our systems are primarily intended for authorized drivers, employees, contractors, dispatchers, and other individuals involved in our business operations.

1. Information We Collect

Depending on the service or feature used, we may collect and process the following categories of information:

1.1 Personal and Contact Information

  • Full name and contact information.
  • Email address and telephone number.
  • Driver account information and user identifiers.
  • Business role and account authorization details.
  • Other information provided during driver, employee, or contractor registration.

1.2 Driver and Professional Records

Our administrative web system may maintain records necessary for driver management and operational compliance, including:

  • Driver identification and professional license records.
  • License and registration expiration dates.
  • Professional qualifications and related documentation.
  • Vehicle assignments and work-related records.
  • Medical certification information and legal or regulatory documentation, where required for business operations or compliance.
  • Attendance and operational records.

Access to these records is intended to be restricted to authorized personnel with a legitimate business need, subject to applicable legal requirements.

1.3 Transportation and Job Information

The DiTrucking Driver application and the internal management system process operational information related to assigned transportation jobs, including:

  • Assigned jobs, contracts, and loads.
  • Pickup and delivery locations.
  • Job schedules and operational status updates.
  • Load completion records.
  • Demurrage and no-load or cancellation reports.
  • Other transportation-related activity records.

1.4 Photos, Tickets, and Documents

Authorized users may capture, upload, or submit documents related to transportation operations, including manifests, scale tickets, delivery records, job-site photographs, and supporting documentation.

Uploaded files may contain operational information and personal or business information included in the documents.

1.5 Job Site and Transportation Addresses

The DiTrucking Driver application displays pickup, delivery, and job-site addresses previously registered in DI Trucking LLC's internal management system.

These addresses are provided as operational information to help authorized drivers identify their assigned transportation jobs and destinations.

The mobile application does not currently collect or continuously track a driver's real-time GPS location as part of its transportation workflow.

Job-site and destination addresses may be associated with assigned drivers, transportation records, and related business operations.

1.6 Device and Technical Information

Depending on the application configuration and integrated service providers, we may process:

  • Account and device identifiers.
  • Application version and device operating system.
  • Authentication and security-related records.
  • Application error and diagnostic information.
  • Technical information necessary to provide notifications and maintain application functionality.

1.7 Communications

We may process messages and communication records exchanged through supported business communication channels, including SMS, email, and application messaging features where available.

1.8 Camera and Photo Library Access

The DiTrucking Driver application may request access to the device's camera and photo library to allow authorized drivers to capture or select photographs and documents related to transportation operations.

This includes photographs of loads, manifests, scale tickets, delivery receipts, job-site conditions, and other supporting documentation.

Photos and documents captured or selected by the user for submission may be uploaded to DI Trucking's servers and secure cloud storage, where they are associated with the relevant transportation records.

The application uses these permissions for operational documentation purposes. It does not use camera access for biometric or facial recognition authentication.

Camera and photo library permissions, when requested, can be managed or revoked through the device's operating system settings.

1.9 Biometric and Device-Based Authentication

The DiTrucking Driver application may support authentication using the device's built-in security features, including fingerprint recognition, facial recognition (such as Face ID), and the device's passcode, PIN, or password.

These authentication methods are provided and managed by the device's operating system.

DI Trucking LLC does not collect, access, store, transmit, or share biometric information used for device authentication, including fingerprints, facial biometric templates, or biometric images.

DI Trucking LLC also does not collect, access, store, or transmit the device's unlock passcode, PIN, or password.

Biometric and device-based authentication is performed locally by the operating system. The application receives only the result of the authentication attempt to determine whether access may be granted.

Availability of these authentication methods depends on the device's capabilities and security configuration.

1.10 Push Notifications

The DiTrucking Driver application may request permission to send push notifications to authorized drivers.

These notifications may include information about available or assigned transportation jobs, load updates, operational status changes, dispatch communications, and other relevant business activities.

To provide push notifications, the application may collect and process device push notification tokens and related technical information. These identifiers may be associated with the driver's account to deliver notifications to the appropriate device.

Notification delivery may involve the device operating system's push notification services and authorized technical service providers.

Notification content may appear on the device's lock screen depending on the user's notification and privacy settings.

Users may enable, disable, or modify push notification permissions through their device's operating system settings.

2. How We Use Your Information

DI Trucking uses information for legitimate business and operational purposes, including:

  • Creating and managing authorized driver accounts.
  • Authenticating users and protecting system access.
  • Assigning and organizing transportation jobs.
  • Managing loads and operational records.
  • Receiving manifests, tickets, and field documentation.
  • Supporting communication between drivers and dispatchers.
  • Maintaining driver and vehicle compliance records.
  • Providing technical and operational support.
  • Maintaining security and investigating system errors.
  • Complying with applicable legal obligations.

Cloud infrastructure and storage providers, including Amazon Web Services (AWS), may process and store uploaded operational photographs, documents, and related application data on behalf of DI Trucking LLC.

3. Mobile Application Access

DiTrucking Driver is an internal business application intended for individuals authorized by DI Trucking LLC.

Accounts are created and managed by the company's authorized administrative personnel. The application does not offer public account registration.

The application is used to support trucking operations and does not offer consumer purchases, paid subscriptions, or in-app payment processing.

4. SMS Communications

Where SMS communication is offered and the recipient has provided the required consent, DI Trucking may send operational notifications, service updates, confirmations, and other relevant business messages.

Message frequency may vary. Message and data rates may apply depending on the recipient's mobile carrier.

Recipients of an SMS program supporting keyword-based opt-out may reply STOP to unsubscribe and HELP for assistance, as indicated in the applicable messages. Other opt-out requests may be sent to contact@ditrucking.com.

We do not sell mobile phone numbers or SMS consent information to third parties for their independent marketing purposes.

5. Data Sharing and Service Providers

We may disclose information to authorized personnel, contractors, and service providers when reasonably necessary to operate, maintain, secure, or support our business systems and transportation services.

Depending on our technical infrastructure, these parties may include hosting providers, data storage services, messaging providers, technical support vendors, and other service providers supporting application functionality.

Service providers with access to personal information are expected to use it only for authorized purposes and to maintain appropriate privacy and security protections.

Information may also be disclosed when required by applicable law, legal process, or legitimate regulatory requests.

6. Advertising and Tracking

Our internal driver application is designed for business operations rather than advertising or consumer marketing.

DI Trucking does not use the personal information collected through its internal driver workflows for third-party targeted advertising or cross-app advertising tracking.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.

Access to internal systems and operational records is limited according to authorized business roles and operational requirements.

Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information and operational records only for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain business records, meet contractual obligations, and comply with applicable laws.

Retention periods may vary depending on the type of information, including driver records, transportation documentation, legal compliance records, and technical records.

When information is no longer required, it may be securely deleted, anonymized, or otherwise handled according to our retention procedures and applicable legal obligations.

9. Your Privacy Rights and Data Requests

Subject to applicable laws, individuals may request:

  • Information about personal data we maintain.
  • Correction of inaccurate personal information.
  • Deletion of eligible personal information.
  • Information about relevant data-sharing practices.
  • Withdrawal of consent where processing relies on consent.

Requests may be submitted to contact@ditrucking.com .

For security purposes, we may need to verify the requester's identity before processing a request.

Certain records may need to be retained to comply with legal, regulatory, contractual, or legitimate business recordkeeping obligations.

10. Driver Account Management and Deletion

Driver accounts are managed by DI Trucking's authorized administrative personnel.

Drivers may contact contact@ditrucking.com to request review, correction, deactivation, or deletion of their account and associated personal information.

Account and data deletion requests will be evaluated in accordance with applicable laws and business recordkeeping obligations. When deletion is permissible, eligible records will be removed or de-identified through our applicable procedures.

11. Children's Privacy

Our business systems and the DiTrucking Driver application are not designed for children. The application is intended for authorized individuals performing professional transportation-related work.

We do not knowingly solicit personal information from children through the driver application.

12. Third-Party Services and Links

Our systems may include integrations or links to third-party services necessary for operational or technical functionality.

Such services may operate under their own privacy policies. We encourage users to review applicable third-party policies when using external services.

13. Changes to This Privacy Policy

DI Trucking LLC may update this Privacy Policy to reflect changes in our operations, technology, legal requirements, or information practices.

Updated versions will be published on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy, the DiTrucking Driver application, our web management system, or your personal information, please contact:

DI Trucking LLC
Privacy and Support Team
Email: contact@ditrucking.com